my.filu

The new customer portal for you with all important health information at a glance.

Experience the future of animal health with my.filu

Access to important health information

my.filu gives you access to everything you need to know to keep your pets healthy and happy in one convenient place. Keep track of all past treatments and diagnoses.

Perfect integration

my.filu is seamlessly integrated into our processes. You can check invoices immediately after treatments and you can easily book new appointments and edit existing ones.

continuous improvements and new features

We are constantly improving my.filu and regularly adding new features, such as a vaccination tracker, so that you are always well-informed and prepared.

Discover the features of my.filu

1

Managing appointments

Book new appointments, view and cancel upcoming appointments.

2

Treatment overview

See past treatments and diagnoses.

3

Managing animal data

Manage all important data about your pets.

4

Invoice management

View and download past invoices.

Why pet parents and furry friends love us

Ronja H.
July 12, 2023

Great wonderful practice, super friendly staff, great vet who hasn't lost touch with the animal at all. Were there for an emergency on a Saturday evening and there was a special wait for us. Emphatic & competent — an absolute recommendation from the heart.

Marie R.
October 11, 2023

Starting with the easy parking facilities, you can look forward to very friendly and competent staff, as well as very clean and modern facilities. The long journey was worth it. humans and pets really feel at home here.

Philippe S.
October 31, 2023

I have been with filu with my dog Zeus since he was a puppy and can heartily recommend this veterinary practice. Everyone there is very nice and friendly with the animals, whether they are vets or nurses. By the way, the practice is super clean and ultra-modern. Unfortunately, my dog had to have fairly invasive surgery early on as a puppy and everything worked out wonderfully there! Absolute recommendation, always happy to come back here.

Charlie P.
November 27, 2023

I got an appointment for my dog at very short notice (as a new patient) because she wasn't feeling well at all. We were treated well and competently. In addition, this is the first vet where my dog was not afraid and even went to the treatment table of his own accord. We love staying patients here!

Vanessa W.
December 15, 2023

Thank you so much for the great experience. Online appointment scheduling is great. I was warmly welcomed and the rooms are beautiful and modern. The team treated my cat very well. I can recommend the practice:)

Melanie B.
November 29, 2023

Best vet practice! Everyone is incredibly sensitive and friendly! Great feel-good atmosphere! I would recommend this practice to everyone. You always get an appointment super quickly and there are virtually no waiting times. Thank you for your great work, both vets and the team!

Sneak peek at upcoming features:

01.
A vaccination tracker to see your pets' vaccination status and plan upcoming vaccinations
01.
A vaccination tracker to see your pets' vaccination status and plan upcoming vaccinations
02.
The ability to manage your personal information
02.
The ability to manage your personal information
03.
A document management system for uploading, viewing and downloading doctor's letters and X-ray images
03.
A document management system for uploading, viewing and downloading doctor's letters and X-ray images
Arzt, der einem Hund in Ohr blickt.

Hast du Fragen?

Do you have any questions?

How do I log in to my.filu?

You can log in the same way as you would when booking an appointment online, without a password, just with your email address. If you are already logged in to the browser (e.g. because you have booked an appointment), you will automatically be logged into my.filu.

Is there a mobile app?

We are currently working on an app, which should be released in 2024. Until then (and afterwards), you can easily use my.filu in the browser on your mobile phone or computer by visiting my.filu.vet/dashboard.

Which data can I change?

You can edit your pets' details (such as name or date of birth) if they're missing or incorrect. Once added, the chip number can only be changed in one of our clinics.

Find your filu location

Munich
filu veterinary Munich Theresienwiese
Paul-Heyse-Strasse 28, 80336 Munich
filu veterinary Munich Schwabing
Schleissheimerstrasse 141, 80797 Munich
Dusseldorf
filu veterinary Dusseldorf Pempelfort
Duisburgerstraße 32, 40477 Dusseldorf
Hamburg
filu veterinary Hamburg Winterhude
Winterhuder Weg 116, 22085 Hamburg
Cologne
filu Veterinary Cologne Rudolfplatz
Pilgrimstraße 6, 50674 Cologne
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